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HVAC Service Tracker

Fast and Easy Information about your Daily Business Activities is what you need!


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HVAC Service Tracker is a great solution for small to medium size companies in the Heating, Ventilation and Air Conditioning Service Industry. It allows you to keep track of all aspects of HVAC service. Users love the ease of use and navigation our interfaces offer. Our powerful client referencing and work flow management is ideal for your work flow challenge.

Click Here to View Your Most Important HVAC REPORTS



FGS Solutions uses the free, easy-to-use distributable version of SQL Server 2005 Express Edition. It is a lightweight version of SQL Server 2005. Please refer to http://www.microsoft.com/sql/editions/express/default.mspx for more information.
(Your server must meet the SQL Server 2005 Express Edition system requirements).

FGS Solutions Software can also be installed to run using servers with Microsoft SQL 2005 Server. Note that the licensing cost of FGS Solutions Software does not include any licenses for Microsoft SQL Server or Client Access Licenses. Licenses for these should be purchased from your local Microsoft certified vendor.

Core Features

  • Sample data of common contracts and services and products to shorten your start-up time.

  • CRM-Customer Relationship Management features including flag your customers, divide your customer list into groups and set date and time ticklers to be reminded of calls and appointments.

  • Dispatch Calendar acts as the main form for the service module. Here, by the selection of a few controls on the Calendar Form, you are able to keep track of all your work orders to reschedule or dispatch. Whether you put them On Hold or mark them as Ongoing, you will be able to satisfy customer inquiries easily and quickly.

  • Quick and easy work order processing. You may schedule employees and vehicles for each work order created and the processing features allow you to mark all Work Orders as On Hold, Ongoing, Complete or Invoiced.

  • Use our KEYWORD search engine to search your work order notes, products or product descriptions, so that you can identify patterns in your work order deployment and trouble shooting. You can also report on this globally, or by location.

  • Maintain a list of equipment and items for each client location.
    Reference equipment to track amount spent on each piece of referenced equipment to keep your clients informed.

  • Save time by creating Work Order TEMPLATES for all your customers, or for individual customers. You can maintain and manage a service and parts list TEMPLATE for each customer.

  • Recommendation Tracking- This profit making feature allows you to enter any employee on site recommendations during the Work Order processing. This recommendation appears on a list a can be removed once the recommendation has been dealt with.

  • Multiple Billing and Location Addresses and Recurring Work Orders and Invoices. Now each of your contracts, work orders and invoices can have a unique billing and location addresses. Keep track of subcontracted work.

  • Service Contract and Work Order TEMPLATES- (The grouping of services and products) You can create as many combinations of products and services as TEMPLATES and they can be inserted into your Service Contracts or Work Orders. So if you have Service Contracts or Work Orders that are virtually the same, this tool is invaluable. Also, this tool can be used to set up your own FLAT RATE BILLING SYSTEM.

  • Service & Installation Contract Tracking allows you to keep track of all the Services and Products in any type of contract (or estimate). You can even pull up a Contract Status Report which will keep you informed of the completion status of all active contracts.

  • Automatic Renewel Feature- allows you to duplicate a Service Contract and Maintain the Core Contract ID- subsequent contracts will have a numbering sequence that increments automatically (your initial contract ID will be '1234', your first renewel will be '1234-001', your second renewel will be '1234-002' and so on)

  • Inventory Management.

  • Import customer and product lists.

  • Dispatch and Process Work Orders by EMAIL! More and more successful organizations are increasing productivity and improving collaboration with Wireless Handhelds.

  • Exports to Excel, Microsoft Dynamics, Quickbooks and other popular Accounting Packages.

  • Network ready.

Turn Off The Paper!

Use your PC Tablets to dispatch all your Work Orders!

More and more successful organizations are increasing productivity and improving collaboration with Wireless Connections.

HVAC Service Tracker

Licensing: CND
Single_License:   $1,499.00
Additional_License:   $1,259.00
Additional_ 4_user_pack:   $4,399.00
Mobile_Computing_single_User   $599.00
Single License: Instructor Lead Training (Typically 3 hours, up to a maximum of 4 hours)   Included
Multi License: Instructor Lead Training (Typically 5 hours, up to a maximum of 6 hours)   Included
Technical Support (Phone): Single-30 Days, Multi User-90 Days Included
One Year Email support and Upgrades Included
Subsequent Service Level Agreements 18% (of package) per year
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